Amenities & Services
Maintenance Repairs and Services

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Any problem with facilities should be promptly reported in writing to the Housing and Residence Life Office. Housing Work Order/Service Request Forms are available in the Housing Office and accessible here to describe services needed, schedule an appointment to be present, and/or authorize entry into room/apartment in absence of the resident. (Emergency situations requiring immediate attention is an exception to this policy and should be reported without delay to the Housing and Residence Life Office or a Resident Assistant by telephone, if necessary).

Routine pest control and heat/air conditioning services are provided on a regular basis; however, residents should notify the Housing and Residence Life staff or the RA if a problem is noticed. Service representatives will be accompanied by maintenance staff for these routine duties.

All repairs and services will be made as promptly as the resources and priorities of the university staff permit. Services not performed with reasonable promptness should be reported to the Housing and Residence Life Office.

Damage - Cleaning - Missing Property - Replacement Costs

Students must reimburse the university for any damages, repairs or missing property caused by negligence, misbehavior, and/or related to decorations. Whenever residents fail to meet cleaning standards as deemed appropriate by the university, authorized personnel will be assigned to provide services. Residents will be assessed for services rendered. These charges may be adjusted as changes in cost to the university occur.

All residents will be held responsible for damages or violations which occur in communal areas other than a private bedroom unless a specific individual can be identified as responsible. Each student concerned will receive a bill reflecting his/her share of the charges.

Actual costs will be charged when a Service Request/Work Order is completed unless an estimate is necessary for damages beyond normal wear and tear.

Invoices or bills for services, damages or fines are due upon receipt. Failure to pay a financial obligation within 14 days or the specified date as indicated on the invoice will result in the addition of a $10 late fee.